Demonstration site built for Bill Frames by LuciApps. Not an official Frames Automotive website. Every fact shown comes from a named public record. Why this was built
Open now, closes 5:00 PM 703-255-0666
Vienna, Virginia · In the trade since 1963

We will tell you
what you don’t need.

Repair, diagnosis, Virginia inspection and emissions, on Mill Street. 100% of 86 customers surveyed by Washington Consumers' Checkbook rated the work superior, which is as high as that survey goes.

340 Mill St NE, Suite B · Mon to Fri 8–5, Sat 8–noon

The waiting room, with a restored Coca-Cola machine, a Tydol gas pump and a black and white checkerboard floor

5.0 from 82 reviews on Google

  • AAA Approved
  • NAPA AutoCare
  • ASE Certified
  • BBB A+ Accredited
  • Virginia Inspection
  • Certified Emissions
What we do

Foreign, domestic and European

Thirty-three makes, recorded by Checkbook from customers who brought them here. If yours is not on the list, it is almost certainly still a yes.

01

Diagnosis

Detail

Finding out what is actually wrong, before anyone spends money on it.

  • Check-engine and warning lights
  • Noises, vibrations and leaks
  • Second opinion on someone else’s quote
  • Pre-purchase inspection
02

Repair

Detail

General mechanical repair on foreign, domestic and European cars.

  • Brakes
  • Suspension and steering
  • Cooling and heating
  • Engine and driveline
  • Electrical
  • Exhaust
03

Scheduled maintenance

Detail

The services your manufacturer asks for, at the interval it asks for them.

  • Oil and filter
  • Fluids to specification
  • Belts and plugs
  • Inspection with a written report
  • Service history you keep
04

Virginia inspection and emissions

Detail

An official state inspection station, and a DEQ certified emissions repair facility.

  • State safety inspection
  • Emissions testing
  • Certified emissions repair
  • Re-inspection after repair
Why people stay

Sixty-three years in one trade.

Completely honest and doesn’t recommend expensive things you don’t need.
Washington Consumers' Checkbook subscriber survey

The business dates to 1963. Same trade, same door on Mill Street: 340-B, which is worth noting because there is more than one repair shop in the building.

More about the shop

The Frames Automotive storefront at 340-B Mill Street NE, Vienna, with the AAA Approved Auto Repair sign and the Virginia inspection station decal on the window
The board behind the counter listing the shop guarantee and a menu of priced services, under the AAA and ASE marks, with framed certificates on the wall beside it
What that is worth

The guarantee is on the wall.

Behind the counter there is a board with a written guarantee policy and a menu of priced services on it, under the AAA and ASE marks. Most shops will not put either in writing before you agree to the work.

The same idea runs through every review of this place, on every service that carries one: find out what is actually wrong, say what it costs, say what happens if it waits, and leave alone the work that is not needed.

Read what people wrote

Worth asking early

The book fills from the front.

This shop is often booked some way out. That is not a boast and it is not a warning, it is just how to plan: the sooner you ask, the sooner the date you get.

Three ways in, depending on how long the car can actually wait.

  1. Not safe to drive

    Call. Do not use the form and do not wait on an email. There is a night drop in the rear for after hours.

    703-255-0666
  2. It can wait a few weeks

    Send it in writing, whatever time it is. Tell us the car and what it is doing.

    Ask for a spot
  3. Nothing is wrong yet

    Tell us your mileage and last service date and we will write to you before the next one is due.

    Get a reminder
63 years in this trade

Bring us the one nobody else could sort.

Bring the written estimate from somewhere else if you have one. So is a car that has already been to two other shops welcome.

Address
340 Mill St NE, Suite B
Vienna, VA 22180
Hours
Monday to Friday, 8 to 5
Saturday, 8 to noon
Phone
703-255-0666